Turn every tap, call, and customer visit into more business.
Tap combines NFC/QR customer pages, reviews, rewards, bookings, Wallet, campaigns, dedicated business texting, AI Receptionist, and local lead capture in one business platform.
Joe's Pizza
Customers can review, earn rewards, book, claim offers, request help, or call—while Tap keeps the business connected after they leave.
Review or send feedbackCheck in for rewardsView offersSee AI + messagingMore than a review page—and more than a digital business card.
Tap connects customer acquisition, retention, communication, and day-to-day operations without forcing every customer to download an app.
Route feedback intelligently
Send happy customers to the business's public review destination while private concerns stay with the business for follow-up.
Check-ins and purchase rewards
Customers can earn from Tap tag check-ins, staff check-ins, eligible purchases, first visits, Wallet installs, and manual adjustments.
Retention without another app
Apple and Google Wallet cards can keep rewards, offers, balances, memberships, and customer-specific updates close at hand.
Requests, appointments, and service flow
List services, capture booking requests, confirm or reschedule them, and keep the customer updated.
Consent-based customer marketing
Build business-specific SMS/email audiences, segment customers, send offers, and use Wallet or email before paid SMS when appropriate.
Turn local demand into revenue
Local service requests can route to matched businesses using configurable shared, exclusive, upfront, success-fee, or hybrid lead rules.
Answer calls when the business cannot
AI can answer business questions, capture qualified leads, create requests and bookings, remember caller details during the call, and escalate urgent situations.
Dedicated SMS and MMS
Give a business a dedicated Toll-Free texting number with prepaid messaging credits, consent controls, delivery tracking, and campaign tools.
Keep staff and owners in the loop
Live alerts, waitlist/service activity, AI call history, customer records, staff access, and reporting stay connected to the same business account.
AI Receptionist and business texting have clear, separate pricing.
Your main Tap SaaS plan controls the customer platform. Voice and dedicated SMS are optional business-level services with their own billing, so enabling one does not silently create the other.
AI Starter
150 included minutes · One emergency contact · 1 outbound attempt.
- AI answering and lead capture
- Business info, services, pricing, bookings, and requests
- 1 emergency contact · up to 1 outbound attempt
AI Plus
300 included minutes · Automatically tries the next contact when nobody answers.
- Everything in Starter
- More included AI calling time
- 3 emergency contacts · up to 3 outbound attempts
AI Pro
600 included minutes · Persistent escalation until someone answers.
- Everything in Plus
- 600 included AI minutes
- 5 emergency contacts · up to 15 outbound attempts · stops after real-person confirmation
AI Business
1000 included minutes · Persistent escalation until someone answers.
- Everything in Pro
- 1,000 included AI minutes
- 5 emergency contacts · up to 15 outbound attempts · stops after real-person confirmation
Dedicated Texting
Dedicated Toll-Free number plus prepaid message credits.
- ≈ 60 SMS segments per $1 of credit
- ≈ 25 MMS messages per $1 of credit
- Credit packages: $10.00, $25.00, $50.00, $100.00
- Prepaid balance cannot go negative
- Consent, STOP handling, delivery history, and campaign routing
- Wallet and email can be used before paid SMS fallback
SMS segment counts are estimates: long or Unicode messages can use more than one segment. AI Receptionist minute allowances are enforced separately from the main Tap SaaS subscription.
Set up the business
Add the brand, review destination, services, customer actions, rewards, communication tools, and staff access the location actually needs.
Meet customers where they are
NFC, QR, web discovery, Wallet, text, and phone calls can all feed the same business account instead of becoming separate data silos.
Turn activity into follow-up
Reviews, leads, calls, bookings, offers, rewards, service alerts, campaigns, and analytics stay connected so the business can act on them.
Use Tap anywhere a customer visits, calls, scans, books, checks in, or asks for help.
Place NFC/QR tags at counters, tables, front desks, job sites, vehicles, events, mailers, packaging, or appointment reminders—and connect phone and text conversations to the same customer workflow.
Start with the platform, then add only the communication tools you need.
Main plan pricing and features come from Platform Admin. Additional business locations are priced separately where enabled; AI Receptionist and dedicated texting use the add-on pricing shown above.
Free
NFC/QR pages, requests + Live Board, payments, reviews, leads, checklists, events, rentals and Time Clock — with Tap branding.
- 1 included location
- +$15/month per additional location
- NFC/QR customer pages
- Review redirects + private feedback
- Customer text/email signup
- Local Leads marketplace
- Service verification + asset history
- ✅ Checklists for jobs, openings & turnovers
Pro
Rewards, online booking, Wallet + email campaigns, customer accounts, AI Tag and deeper page customization for growing businesses.
- 1 included location
- +$15/month per additional location
- Everything in Free
- Online booking + deposits + On the way
- Rewards, punch cards + birthday perks
- Campaign tools (Wallet + email; texts on every plan)
- Custom links
- Customer accounts
Growth
Wallet-powered loyalty, TV screens, event planning, mass tag programming and full analytics.
- 1 included location
- +$15/month per additional location
- Everything in Pro
- Apple & Google Wallet passes
- Wallet card updates + reminders
- Full analytics (90 days / 1 year, trends)
- TV Screens for operations (kitchen, pickup, menu, wait queue, slideshow, live board)
- Add / program many tags at once
Scale
Fully branded customer experiences: no Tap branding, Wallet branding, your logo on QR codes and a co-owner.
- 1 included location
- +$15/month per additional location
- Everything in Growth
- Custom Wallet branding
- Remove Tap branding
- Logo on tag QR codes
- Co-owner role
- Priority support
Give the business one system for the customer page, the phone call, the text, and the follow-up.
Tap brings customer-facing pages, retention tools, messaging, AI Receptionist, operational alerts, and local lead opportunities together while keeping each business's data and consent boundaries separate.